Diadem Technologies Support Knowledgebase

How to Export Subscribers, Browse Subscribers and Delete Subscribers from a list

Article ID: 1054
Last updated: 17 Jul, 2018

Export Subscribers:

  • To export subscribers go to “Lists
  • Select the Mailing List you wish to export subscribers from
  • The List Browser screen will have a drop down menu called “Subscriber Actions
  • Select “Export Subscribers” from this drop down

List Name
This shows the list name you want to export subscribers from.

Subscribers
Using this drop down you can define what kind of subscribers you want to export from your mailing list

Active Subscribers
This will export all active subscribers if selected

Suppressed Subscribers
This will export all suppressed subscribers if selected

Not opted-in for specified period of days
This will export the subscribers who have not opted-in by click on the confirmation link for a certain number of days.

Given email addresses
You can copy paste email id’s per new line with this option

Segments
You can select the specific segments of subscribers

Bounce Types
You can select the soft or hard bounced subscribers to be exported from the list

File Format
Select in which file format you need to export the subscriber, there are three different file formats.

CSV – comma separated values
XML – extensible markup langauge
TAB – tab delimited text file

Fields
Please choose the fields you want to include within the exported data. You can select multiple fields by holding down the CTRL key and selecting the fields.

When you are done populating the above options hit the “Export Subscribers” button, the subscribers will be exported from the related mailing list.

Browse Subscribers: 

  • To browse subscribers go to “Lists
  • Select the Mailing List you wish to browse subscribers for
  • The List Browser screen will have a dropdown menu called “Subscriber Actions
  • Select “Browse Subscribers” from this drop down

This is where you will see all the subscribers within your mailing list. You can also export and delete the subscribers from the same screen. You will also have the ability to display custom fields if the subscribers data has them and also can filter or sort the subscribers based on the fields and ascending and descending order.

Delete Subscribers: 

  • To delete subscribers go to “Lists”
  • Select the Mailing List you wish to delete subscribers from
  • The List Browser screen will have a drop down menu called “Subscriber Actions
  • Select “Remove Subscribers” from this drop down

List Name
This shows the list name you want to remove subscribers from.

Subscribers
Using this drop down you can define what kind of subscribers you want to remove from your mailing list

Active Subscribers
This will remove all active subscribers if selected

Suppressed Subscribers
This will remove all suppressed subscribers if selected

Not opted-in for specified period of days
This will remove the subscribers who have not opted-in by click on the confirmation link for a certain number of days.

Given email addresses
You can copy paste email id’s per new line with this option

Segments
You can select the specific segments of subscribers

Bounce Types
You can select the soft or hard bounced subscribers to be removed from the list

Add / Remove subscribes to the suppression list
Tick this option and add email addresses to suppression list so that you can prevent them to be subscribed/imported to this list later.

When you are done populating the above options hit the “Remove Subscribers” button the subscribers will be removed from the related mailing list.

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Article ID: 1054
Last updated: 17 Jul, 2018
Revision: 3
Views: 658
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