How to manage your Zimbra Service through your Customer Portal
You need to login to your client account at: https://manage.diadem.in/clientarea.php
1. Enter the email address and the password then click on login as client on the next window.
2. Select the option Services as given below.
3: Click on the manage button of the particular service you want to manage. For example: if you want to opt for Zimbra, then click on manage to go for Zimbra setup.
4: You will get the following options to manage the Zimbra service along with all the details of the products available. To manage a mailbox, click on the option Email accounts as shown in the image below.
5: The image given below shows creation, editing and deletion of an email address or mailbox in Zimbra .
6: Put the name, email address or username, display name of an email address and the mailbox quota for that particular email address and then click on Confirm. The status section shows whether you want to keep the email address active or locked as shown in the image.
7: The image below shows the editing, deletion and additional actions for a particular mailbox respectively. The first action of the highlighted option shows you can change status, i.e. keep it active or locked, or suspended. The second option shows to change the password of a mailbox. The third option shows to login to the Zimbra webmail.
8: The mailbox login image is shown below.
9: Ref to point 4, you can create email aliases also if needed by clicking on Add Email Alias option as shown below.
10: If you want to create Distribution list to send mails in a bulk, then it can also be created as shown below.
11: Domain Aliases can also be created as shown below.
12. In case of any support queries, kindly open a support ticket as shown in the image below.
Article ID: 1345
Last updated: 07 Aug, 2020