Diadem Technologies Support Knowledgebase

How to use Zimbra Connect for 1 to 1 Chat

Article ID: 1422
Last updated: 18 Nov, 2024

How to Use Zimbra Connect Chat 

The following are the steps to initiate 1 to 1 chat with other Zimbra accounts in your domain

Below are the following steps to initiate the chat process:

Login  into  Zimbra webmail panel

URL:   https://zcs.diademtech.in

 Go to the 'Connect' TAB from the webmail interface and click on the chats option

 
Click on the 'CREATE' bar and then click on the 'Create chat' or you can also use the 'filter chat list' option to search email address

After clicking on the 'Create chat' then a new pop-up will display and search the email id and click on that 'email address' and click on the 'CREATE' option.

The 'chatbox' is open and type the message in the 'dialogue box' and press 'enter'

Note: In this chatbox, you can easily see the sender’s last scene, their contact information

If there is a 'single tick' means it is not seen by the sender and if it is seen 'blue colored double tick' means it has been seen

You can upload multiple files and insert comments on the individual file and folders. To do this, click on the attachment settings, which will open a Windows File Explorer window where you can select the files as needed.

The 'chat history' option will show you your past conversion and the 'clear history' will clear your chat history with the user.

On the 'Notifications' toolbar, you can mute or open the notifications for the individual’s email address and get notified as you want

Clicking on the Arrow link, the chat screen will 'minimize' the chat window and you can continue to work on your emails and also chat on the same screen.

'Spaces' and 'Meetings' are addon features and to activate the same, please send an email to us at support@diadem.
  

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Article ID: 1422
Last updated: 18 Nov, 2024
Revision: 16
Views: 627
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