Article ID: 1524
Last updated: 07 Jul, 2022
POP3 Basic Auth Disabled in Microsoft 365Issue: Problem receiving incoming emails with POP3 Protocol Notification from Outlook Support on Deprecation of Basic authentication in Exchange Online for POP, IMAP from October 1 2022: https://docs.microsoft.com/en-us/exchange/clients-and-mobile-in-exchange-online/deprecation-of-basic-authentication-exchange-online Solution : Permanent Solution can be done by enabling Modern authentication protocol as OAuth 2.0 https://docs.microsoft.com/en-us/exchange/client-developer/legacy-protocols/how-to-authenticate-an-imap-pop-smtp-application-by-using-oauth Reference Video lInk: https://www.youtube.com/watch?v=mBIVcSLdDYw Current Solution: Step 1: Check Health Status: https://docs.microsoft.com/en-us/microsoft-365/enterprise/view-service-health?view=o365-worldwide Login to Office 365 admin panel & click on Health >> Health Service Tab It will show Exchange Online POP3 Disabled Step 2: Clicking on "Exchange Online POP3 Disabled" will show the given message Step3 : Click on "Help & Support" Step 4: Paste the Code " Diag: Enable Basic Auth in EXO " in the search box Step 5: Click on "Run Test" Step 6: Select "Protocol to Enable" as "POP" & check the acknowledgement & click on "Update Settings" Step 7: Once settings are updated , the Basic Authentication will be re-enabled Check the incoming mail from the mailbox
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Article ID: 1524
Last updated: 07 Jul, 2022
Revision: 20
Views: 509
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