Diadem Technologies Support Knowledgebase
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Configuring authenticated email form delivery with PHPMailer
Objective: We have disabled the support for script through mails without authentication along with the up-gradation to Plesk. If a website uses a feedback or any mail sending script, then it has to be updated to ensure that it uses authenticated SMTP relay. Part 01 : Follow the steps to...
rating 06 Dec, 2024 Comments: 0
How to enable ionCube Loader module for PHP shipped with Plesk on Linux
How to enable ionCube Loader module for PHP shipped with Plesk on Linux Installing ionCube Loader via the Plesk Control Panel interface Manually installing ionCube Loader using the Command Line interface Reference KB : Installing ionCube Loader via the Plesk Control Panel interface -...
rating 18 Nov, 2024 Comments: 0
How to use Zimbra Connect for 1 to 1 Chat
How to Use Zimbra Connect Chat The following are the steps to initiate 1 to 1 chat with other Zimbra accounts in your domain Below are the following steps to initiate the chat process: Login into Zimbra webmail panel URL: https://zcs.diademtech.in Go to the 'Connect' TAB from the...
rating 18 Nov, 2024 Comments: 0
MSH filter rule: Block all incoming and outgoing emails of Gmail and yahoo from a specific email id.
Download MSH Filter To download and install the Desktop module for MSH filter administration at your local system, Please use below given link. Desktop module for MSH filter download link: https://s3.eu-west-1.amazonaws.com/mshsoftware.com/download/msh-tp/1.9.35/MSHTrafficPolicySetup-1.9.35.exe...
rating 16 Oct, 2024 Comments: 0
How to check Database Process List in Plesk Linux
How to check the Database Process List in Plesk Linux We will follow the below steps to check the database process list from the Plesk Panel Step 1: Log in to the Plesk Panel > Tools & Settings > Database Process List Step 2: We can find the list of running processes under...
rating 05 Sep, 2024 Comments: 0
How to generate SSL certificate from CRM Client Panel
Prerequisite: CSR certificate for the domain, either that will be generated and supplied by the client or we can generate the certificate from our end. To generate a certificate from our end we can click on generate a new certificate as per the steps below. To the SSL product from the service...
rating 11 Jul, 2024 Comments: 0
Generate Paid SSL Certificate through Client Portal and Plesk
Generate Paid SSL Certificate through Client Portal and Plesk To generate a certificate from Plesk we can click on generate a new certificate as per the steps below. If CSR is already generated, then go to Step 3. Step 1: For Generating the SSL certificate first of all we need to generate...
rating 09 Jul, 2024 Comments: 0
How to Install Fortinet VPN Client
How to Install & Launch the Fortinet VPN Client (Windows) Download the appropriate version of the Fortinet VPN Client (FortiClient) from the links below: https://www.fortinet.com/support/product-downloads#vpn Installing the FortiClient software (Windows operating system...
rating 10 Jun, 2024 Comments: 0
Preventing Incoming Mail From Being Marked as Spam
Issue : A customer is encountering a problem where legitimate emails from domains such as xiaomi.com are being incorrectly labeled as spam and are being routed to the junk folder. Sometimes, legitimate mail may be rejected or marked as spam. If you are facing repeated situations where legitimate...
rating 29 May, 2024 Comments: 0
Server Resource Utilisation Monitoring with Plesk
Plesk Server Monitoring helps to keep your Plesk running smoothly by tracking the server resource usage and notifying you when one or more resource usage reaches a predefined threshold. Note : For more information look for the reference url given below ...
rating 26 Apr, 2024 Comments: 0
Enable Two Factor Authentication 2FA on WHM and Cpanel
Enable Two Factor Authentication 2FA on WHM and Cpanel Enable 2FA on WHM Enable 2FA on Cpanel Enable 2FA on WHM Panel with Root User Step 1: Click on WHM >> Two Factor Authentication and toggle the bar to make it enabled and click on save. Step 2: Click on "Manage My...
rating 23 Apr, 2024 Comments: 0
Export emails from Mailstore to Outlook PST
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rating 28 Mar, 2024
Enable per-user Microsoft multifactor authentication
Enable per-user Microsoft Entra multifactor authentication video tutorial: https://www.youtube.com/watch?v=kw28X0c5ZwE Step 1: Enable Modern Authentication in Office 365 Step 2: Disabling Office 365 Basic Authentication Step 3: Enable per-user Microsoft Entra multifactor authentication ...
rating 22 Feb, 2024 Comments: 0
Enable Google Authenticator with Plesk
Enable Google Authenticator with Plesk Objective: This extension offers additional user account protection with multi-factor authentication. After enabling Google Authenticator, a second step is added to the Plesk login procedure: in addition to their password, users must provide a one-time...
rating 20 Feb, 2024 Comments: 0
How to List and Download Active IDs from the Delegated Admin Panel
How to List and Download Active IDs from the Delegated Admin Panel To List and Download Active IDs from the Delegated Admin Panel Step 1: Log In to the Delegated Admin Panel > Click on the 'Search' option Step 2: Click on 'Accounts' > Click on the 'Status' option > Select 'Active'...
rating 09 Feb, 2024 Comments: 0
Plesk Custom File Extension Support
Plesk Custom File Extension Support Issue: Problem with the ".htaccess" file and the "include" function, resulting in the top panel and footer not appearing on the website as the include files are not processed in the web server Step 1: Navigate to the Hosting & DNS settings of the domain....
rating 07 Feb, 2024 Comments: 0
Environment Management from Diadem Express Cloud Dashboard
Environment Management from Diadem Express Cloud Dashboard Create An Environment Start and Stop the Environment Restart Required Nodes Change Environment Settings Delete Environment 1 .Create An Environment 1.1 Login to the Dashboard on app.diadem.io with your Registered Email and...
07 Feb, 2024
How to download server logs via Win SCP
How to download logs via Win SCP Download the WIN SCP client to login server with the below link https://winscp.net/eng/download.php Step 1 : Login to the server with server credentials Step 2: After successfully login search for the directory location which files you want to...
rating 02 Feb, 2024 Comments: 0
How to Fetch External Email into Gmail
1. Open the Gmail account you want to import from. 2. Click on the gear icon in the upper right corner of the page and select Settings as shown in the picture below. 3. Click On See All settings 4. Go to the Accounts and Imports section and click on Add a mail account. 5....
rating 22 Jan, 2024 Comments: 0
cPanel Backup Job monitoring
Cpanel Backup Job monitoring Reference KB on Cpanel Backup log location: https://support.cpanel.net/hc/en-us/articles/4402165344535-Where-are-the-cPanel-Backup-logs Reference KB on Cpanel backup on locally mounted remote filesystem:...
rating 24 Nov, 2023 Comments: 0
How to upgrade Ubuntu 20.x to 22.x
How to upgrade Ubuntu 22.x Reference KB : https://linuxconfig.org/how-to-upgrade-ubuntu-to-22-04-lts-jammy-jellyfish Step 1 : First, make sure your current Ubuntu Linux system is up to date. This will help to ensure that the difference between packages is as small as possible. # apt...
rating 22 Nov, 2023 Comments: 0
How to convert SSL certificate to PFX format
Use this online SSL Converter to convert SSL certificates to and from different formats such as pem, der, p7b, and pfx. Step 1: Open https://www.sslshopper.com/ssl-converter.html Step 2: Browse and select your certificate.crt file. Step 3: Then select Type To convert To PFX/PKCS#12 ...
rating 15 Nov, 2023 Comments: 0
How to Block IP's which consume additional bandwidth in cPanel
How to Block IP's which consume additional bandwidth in cPanel How to Check Website Statistics Bandwidth usage in cPanel How to Block IP in cPanel How to Check Website Statistics Bandwidth usage in cPanel Step 1: Log in to cPanel. Step 2: In the “Metrics” section, click the...
rating 08 Nov, 2023 Comments: 0
Plesk Subscription-level daily schedule backup
Plesk Subscription-level daily schedule backup How to schedule the backup How to restore the backup How to schedule the backup Step 1: Go to Subscriptions > example.com > Backup & Restore > Schedule. Step 2: Check the Activate backup task checkbox and select the...
rating 09 Oct, 2023 Comments: 0
How to install Zimbra Desktop and PST Import
Steps to install Zimbra Desktop Zimbra Desktop Folder Steps to import PST files Steps to install Zimbra Desktop If you are using the Zimbra Network Edition, you can download and install Zimbra Desktop on our PC, we will go first to the following link:...
rating 09 Oct, 2023 Comments: 0