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How to generate SSL certificate from CRM Client Panel
Prerequisite: CSR certificate for the domain, either that will be generated and supplied by the client or we can generate the certificate from our end. To generate a certificate from our end we can click on generate a new certificate as per the steps below. To the SSL product from the service...
01 Dec, 2021
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Diadem Spamexperts Advanced Antispam Overview
Diadem Spamexperts Advanced Antispam Overview Diadem Spamexperts is a premium cloud based antispam and antivirus solutions that works out of the box, offer full control, and is seamlessly integrated into existing email infrastructure. If you have an existing subscription, please login at the...
11 Oct, 2021
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Spamexperts Outgoing Spam Filter Settings
Spam Experts Outgoing Spam filters are very effective at blocking a large percentage of outbound spam/viruses, to prevent issues with your network reputation, the spam filter can be monitored and the spammer can be blocked. Configuration in Spam Filter Configuring user as per your need Log...
11 Oct, 2021
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How to create new email id in Zimbra Admin Panel
New email address creation and Increase Mailbox Quota Create Email address Step 01: 1. Login to Zimbra admin panel, then click on Manage. Step 02: 1. Now click on the dropdown list on the left hand side corner of the window and choose New. Step 03: 1. Choose your Account name...
09 Oct, 2021
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Restore archived email using MailStore desktop client
In order to restore all archived emails for any email id, follow the steps as mention bellow - Install MailStore Desktop Client on a Window 7 / 8 /10 Desktop System. Download the Mailstore Client from the following link - https://win2012.diadem-tech.com/MailStoreClientSetup-13.2.0.20422.zip....
07 Oct, 2021
Enable Sendmail mail relay in Plesk without authentication
Enable Sendmail mail relay in Plesk without authentication Symptoms: Mails generated by contact forms or scheduled tasks are not sent. Cause: The Sendmail utility is disabled. Resolution: Allow users and scripts to use Sendmail. 1. Log in to Plesk. 2. Go to Tools & Settings >...
29 Sep, 2021
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Diadem Virtualizor Cloud Management Console Overview
Manage Your Linux Cloud VM from your Virtualizor Cloud management console Login To Cloud Console Portal Managing the VPS Killing a process Checking System alerts Checking the Graphs Check the running services and manage them Change account password Technical Support Login To Cloud...
27 Sep, 2021
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Plesk compatibility mode for legacy option
Plesk compatibility mode for legacy option (Separate SSL/TLS and non-SSL/TLS content) Problem: Opening the website with https shows a default placeholder page as given below: “This is the placeholder for domain <domain name>. If you see this page after uploading site content you...
25 Sep, 2021
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Blocked ports on new web browsers
List of ports blocked on web browsers The list of all of the restricted ports on Chrome: The list of all of the restricted ports on Mozilla Firefox: List of ports blocked on Chrome Issue: Some ports generate an error (ERR_UNSAFE_PORT) when browsing to them via Chrome. Resolution: Avoid...
21 Sep, 2021
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Update Domain DNS records from Diadem CRM portal
How to Manage Domain Diadem CRM portal Managing DNS records for your domain Adding A Record Adding MX record Domain Transfer Procedure Managing DNS records for your domain NOTE: This KB article is applicable only when your domain is registered but not hosted with us and you want to...
16 Sep, 2021
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Upgrade HA proxy Version Upgrade in live environment
To upgrade HA proxy Version Upgrade in live environment 1. Login to the specific environment where you want to upgrade. 2. Click on the Redeploy Containers button to re deploy the application 3. Select the specific version to re-deploy and click on Redeploy to redeploy the specific version...
15 Sep, 2021
Email Antispam browser not supported resolution
Email Antispam browser not supported resolution The antispam login page might not open with the following error. Firstly, check if you the URL is http://login.antispamcloud.com/notsupported.php and ensure you are logging to https://login.antispamcloud.com If issues persist, follow the...
15 Sep, 2021
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How to Install Fortinet VPN Client
How to Install & Launch the Fortinet VPN Client (Windows) Download the appropriate version of the Fortinet VPN Client (FortiClient) from the links below: https://www.fortinet.com/support/product-downloads#vpn Installing the FortiClient software (Windows operating system...
11 Sep, 2021
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How to use Zimbra Connect for 1 to 1 Chat
How to Use Zimbra Connect Chat The following are the steps to initiate 1 to 1 chat with other Zimbra accounts in your domain Below are the following steps to initiate the chat process: Login into Zimbra webmail panel URL: https://zcs.diademtech.in Go to the Connect TAB from the webmail...
10 Sep, 2021
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Setting up zimbra desktop accounts with GAL sync (Global Address List Synchronization)
Zimbra desktop is an offline client that lets you manage your various email accounts in one desktop tool. Zimbra mail, Yahoo! mail, Gmail, Outlook and any other work or personal email account using POP or IMAP is easy to set up in zimbra desktop. Each account is separately maintained. For...
16 Aug, 2021
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Installing Zimbra Desktop + Sync Address book.
Step: 01 1. We can download the Zimbra desktop latest version from below given link Link: https://www.zimbra.com/downloads/zimbra-desktop/ Step: 02 2. For install Zimbra desktop, please follow below given KB Link Link:...
16 Aug, 2021
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Domain Control Panel Overview - Rclub
Below is the step-by-step guideline for Domain Control Panel access for “RClub”. Getting Started Activate DNS Setup DNS Records on DNS Domain Authorization Key Getting Started Step 1: Log in to the domain control panel at http://manage.diadem-tech.com/customer with your admin mail ID...
29 Jul, 2021
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Sitelock Malware Detector Setup Guide
Sitelock Malware Detector Setup Guide Once your Sitelock Antimalware product has been enabled from our end, below are the steps involved to set up and manage your Sitelock account and settings: How to Login into Sitelock Overview of Site Security Managing Scan Settings Managing Download...
29 Jul, 2021
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Plesk services logs and configuration files
Plesk services logs and configuration files Plesk Logs Error log: /var/log/sw-cp-server/error_log Access log: /var/log/plesk/httpsd_access_log Panel log: /var/log/plesk/panel.log Configuration PHP config on RHEL-based: /usr/local/psa/admin/conf/php.ini PHP config on Debian-based:...
15 Jul, 2021
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Important Plesk CLI Commands
Important Plesk Linux CLI Commands If Plesk throws an error, these logs will help. /usr/local/psa/var/log /opt/psa/admin/logs /var/log/sw-cp-server/error_log /usr/local/psa/admin/logs/panel.log /usr/local/psa/admin/logs/httpsd_access_log /var/log/psa-horde/psa-horde.log ...
13 Jul, 2021
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How to enable Node.js Support in Plesk
Install Node.js support at Plesk Onyx through updating the plesk Plesk Onyx offers Node.js support. Node.js is an open-source, cross-platform runtime environment for developing server-side Web applications. Step-01: Installation process 1. Login to the Plesk Onyx control panel with admin...
08 Jul, 2021
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Installing MongoDB for PHP on Plesk servers
MongoDB is an open source document-oriented database that provides high performance, high availability, and easy scalability. It is classified as a NoSQL database because it does not rely on a traditional table-based relational database structure. Instead, it uses JSON-like documents with dynamic...
08 Jul, 2021
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How to install Plesk in CentOS Linux
Installing Plesk Panel stable version at Linux server. To install Plesk panel at Linux server, please follow the below given steps. Step-01: Installation of the Plesk control panel. 1. Install all necessary packages (for CentOS) # yum install wget 2. Upgrade the OS version: # yum...
05 Jul, 2021
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How to View the Plesk Website Statistics and Disk space Utilization
How to View the Website Statistics and Disk space Utilization Viewing Statistics from client area Website Statistics Disk Space Utilization Viewing Statistics from client area Step 1: Log in to your client area from https://manage.diadem.in/ and once the login is done click on...
29 Jun, 2021
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Manage Your Hosting Account from Client Portal
Managing Your Hosting Account from Client Portal Managing your Plesk Hosting Account through your Customer Portal Add a domain to your hosting service Create a Database Add Domain Aliases Manage DNS settings Email Accounts Email Forwarding FTP Access Disk Space Utilization ...
29 Jun, 2021
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