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cPanel Backup Job monitoring

Article ID: 1680
Last updated: 24 Nov, 2023

Cpanel Backup Job monitoring

Reference KB on Cpanel Backup log location: https://support.cpanel.net/hc/en-us/articles/4402165344535-Where-are-the-cPanel-Backup-logs
Reference KB on Cpanel backup on locally mounted remote filesystem: https://docs.cpanel.net/knowledge-base/backup/how-to-run-backups-on-locally-mounted-remoted-file-systems/
Reference KB on managing cpanel backup notifications: https://support.cpanel.net/hc/en-us/articles/360051342573-How-to-manage-server-notifications

Cpanel keeps all the daily account backups under the directory which is configured from the WHM Backup Configuration settings


Update 1: It is possible that while checking from the backend, the backup directory for the present day does not show up, therefore it has to be checked weather backup task is running in the background or not.

Update 2: Cpanel keeps each day's the backup log under /usr/local/cpanel/logs/cpbackup/ directory & backup transporter logs under /usr/local/cpanel/logs/cpbackup_transporter directory


Resolution:

Check the backup log for the present date to get information about the current status of the backup process

[root@server cpbackup]# cd /usr/local/cpanel/logs/cpbackup/
[root@server cpbackup]# head 1700598603.log
[2023-11-22 02:00:03 +0530] info [backup] Setting I/O priority to reduce system load: best-effort: prio 6
[2023-11-22 02:08:35 +0530] info [backup] Pruning metadata for backup at /backup-cpanel/2023-11-22
[2023-11-22 02:16:55 +0530] info [backup] Creating metadata index for backup at /backup-cpanel/2023-11-22
[2023-11-22 02:16:55 +0530] info [backup] Hard Linking available on "/backup-cpanel"
[2023-11-22 02:16:55 +0530] info [backup] Starting incremental MySQL database backups
[2023-11-22 06:35:22 +0530] info [backup] Running dir & file backup with target : /backup-cpanel/2023-11-22/system
/bin/gtar: Removing leading `/' from member names

Note: Here we can see backup process has been started and in progress

We can also check the running backup process via below command

[root@server cpbackup]# ps aux|grep -v grep|grep backup
root 3375464 1.4 0.0 355344 39916 ? DN 02:00 9:28 /usr/local/cpanel/3rdparty/bin/perl /usr/local/cpanel/bin/backup

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Article ID: 1680
Last updated: 24 Nov, 2023
Revision: 5
Views: 401
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