Diadem Technologies Support Knowledgebase

Plesk compatibility mode for legacy option

Article ID: 1437
Last updated: 25 Sep, 2021

Plesk compatibility mode for legacy option

(Separate SSL/TLS and non-SSL/TLS content)

Problem:

Opening the website with https shows a default placeholder page as given below:

“This is the placeholder for domain <domain name>. If you see this page after uploading site content you probably have not replaced the index.html file"

Solution:

The above error is due to the legacy mode enabled in hosting settings and http and https docs are redirected to different folders and this needs to be disabled:

Login into Plesk panel 

Then go to Subscriptions > Select the <domain name>

Hosting settings

Compatibility mode for legacy option (Separate SSL/TLS and non-SSL/TLS content) 

To disable this option click on the blue tick color box

Then click on the OK button to save the changes you made.

For any queries, please raise a support ticket at [email protected].





 

 


 

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Article ID: 1437
Last updated: 25 Sep, 2021
Revision: 6
Views: 240
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