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Imunify360 setup and configuration
Imunify360 setup and configuration Ref URL - https://www.imunify360.com/getting-started-settings/ General Settings Malware Settings Backup settings Feature Management Notifications Proactive Defense Upgrade Imunify360 Upgrade Imunify360 ModSecurity Ruleset Imunify360 Auto-Scan...
09 Nov, 2025
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How to Shrink the log file (.ldf) in SQL Server Management Studio
To shrink the log in SQL Server Management Studio, right-click on the intended database, then choose Tasks > Shrink > Files - On the Shrink File window, change the File Type to Log. Then click the OK button.
09 Sep, 2025
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Spamexperts Outgoing Spam Filter Settings
Spam Experts Outgoing Spam filters are very effective at blocking a large percentage of outbound spam/viruses, to prevent issues with your network reputation, the spam filter can be monitored and the spammer can be blocked. Configuration in Spam Filter Configuring user as per your need Log...
03 Sep, 2025
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Diadem Mailstore Access and User Creation
User Management on Diadem MailStore Creating a New User To create new user first log in to Diadem MailStore using your user name and password. Mailstore Client can be downloaded and installed on the local PC to access the email archive. Click on Administrative Tools and then on Users...
22 Jul, 2025
MailStore Outlook plugin installation guide
Prerequisites To start the installation process download outlook Add-in from this link: https://workdrive.zohopublic.in/external/e1f35e7ea12fff799bf22771e67d7d5fdd15f14d497c0cdcbb52e52d60cbe8ed Double click on setup file (EmailArchiveOutlookAddinSetup-10.1.0.12426). Step 1: Click on...
22 Jul, 2025
Resource Usage monitoring with Zabbix for Dedicated Nodes with Client VMs
Resource Usage monitoring with Zabbix for Dedicated Nodes with Client VMs Check Vm Access Check Latest Data Modify Time Period Change user Password Check VM Access Login to customer portal with the provided login details: Login to Zabbix Portal: https://zabbix.diadem-tech.com/zabbix/ ...
17 Jul, 2025
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Kaspersky Create Company And Download Report
Kaspersky Create Company And Download Report Create Company Download Report Kaspersky Create Company 1. In your browser, go to Kaspersky Business Hub 2. Sign in to your account on Kaspersky Business Hub by specifying the user name and the password. 3. On the Companies tab, click...
10 Jul, 2025
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Update Domain DNS records from Diadem CRM portal
How to Manage Domain Diadem CRM portal Managing DNS records for your domain Adding A Record Adding MX record Adding TXT record Domain Transfer Procedure Managing DNS records for your domain NOTE: This KB article is applicable only when your domain is registered but not hosted with...
30 May, 2025
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How To install onlyoffice on ZCS 10.0.x
How To install onlyoffice on ZCS 10.0.x Follow the below steps to install onlyoffice module on zimbra server. Step 1 : Run the below command as root to enable onlyoffice repo # cat > /etc/yum.repos.d/zimbra-onlyoffice.repo <<EOF [zimbra-onlyoffice] name=Zimbra Onlyoffice RPM...
30 Jan, 2025
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Configuring authenticated email form delivery with PHPMailer
Objective: We have disabled the support for script through mails without authentication along with the up-gradation to Plesk. If a website uses a feedback or any mail sending script, then it has to be updated to ensure that it uses authenticated SMTP relay. Part 01 : Follow the steps to...
06 Dec, 2024
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How to enable ionCube Loader module for PHP shipped with Plesk on Linux
How to enable ionCube Loader module for PHP shipped with Plesk on Linux Installing ionCube Loader via the Plesk Control Panel interface Manually installing ionCube Loader using the Command Line interface Reference KB : Installing ionCube Loader via the Plesk Control Panel interface -...
18 Nov, 2024
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How to use Zimbra Connect for 1 to 1 Chat
How to Use Zimbra Connect Chat The following are the steps to initiate 1 to 1 chat with other Zimbra accounts in your domain Below are the following steps to initiate the chat process: Login into Zimbra webmail panel URL: https://zcs.diademtech.in Go to the 'Connect' TAB from the...
18 Nov, 2024
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MSH filter rule: Block all incoming and outgoing emails of Gmail and yahoo from a specific email id.
Download MSH Filter To download and install the Desktop module for MSH filter administration at your local system, Please use below given link. Desktop module for MSH filter download link: https://s3.eu-west-1.amazonaws.com/mshsoftware.com/download/msh-tp/1.9.35/MSHTrafficPolicySetup-1.9.35.exe...
16 Oct, 2024
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How to check Database Process List in Plesk Linux
How to check the Database Process List in Plesk Linux We will follow the below steps to check the database process list from the Plesk Panel Step 1: Log in to the Plesk Panel > Tools & Settings > Database Process List Step 2: We can find the list of running processes under...
05 Sep, 2024
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How to generate SSL certificate from CRM Client Panel
Prerequisite: CSR certificate for the domain, either that will be generated and supplied by the client or we can generate the certificate from our end. To generate a certificate from our end we can click on generate a new certificate as per the steps below. To the SSL product from the service...
11 Jul, 2024
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Generate Paid SSL Certificate through Client Portal and Plesk
Generate Paid SSL Certificate through Client Portal and Plesk To generate a certificate from Plesk we can click on generate a new certificate as per the steps below. If CSR is already generated, then go to Step 3. Step 1: For Generating the SSL certificate first of all we need to generate...
09 Jul, 2024
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How to Install Fortinet VPN Client
How to Install & Launch the Fortinet VPN Client (Windows) Download the appropriate version of the Fortinet VPN Client (FortiClient) from the links below: https://www.fortinet.com/support/product-downloads#vpn Installing the FortiClient software (Windows operating system...
10 Jun, 2024
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Preventing Incoming Mail From Being Marked as Spam
Issue : A customer is encountering a problem where legitimate emails from domains such as xiaomi.com are being incorrectly labeled as spam and are being routed to the junk folder. Sometimes, legitimate mail may be rejected or marked as spam. If you are facing repeated situations where legitimate...
29 May, 2024
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Server Resource Utilisation Monitoring with Plesk
Plesk Server Monitoring helps to keep your Plesk running smoothly by tracking the server resource usage and notifying you when one or more resource usage reaches a predefined threshold. Note : For more information look for the reference url given below ...
26 Apr, 2024
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Enable Two Factor Authentication 2FA on WHM and Cpanel
Enable Two Factor Authentication 2FA on WHM and Cpanel Enable 2FA on WHM Enable 2FA on Cpanel Enable 2FA on WHM Panel with Root User Step 1: Click on WHM >> Two Factor Authentication and toggle the bar to make it enabled and click on save. Step 2: Click on "Manage My...
23 Apr, 2024
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Export emails from Mailstore to Outlook PST
Normal 0 false false false EN-IN X-NONE X-NONE ...
28 Mar, 2024
Enable per-user Microsoft multifactor authentication
Enable per-user Microsoft Entra multifactor authentication video tutorial: https://www.youtube.com/watch?v=kw28X0c5ZwE Step 1: Enable Modern Authentication in Office 365 Step 2: Disabling Office 365 Basic Authentication Step 3: Enable per-user Microsoft Entra multifactor authentication ...
22 Feb, 2024
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Enable Google Authenticator with Plesk
Enable Google Authenticator with Plesk Objective: This extension offers additional user account protection with multi-factor authentication. After enabling Google Authenticator, a second step is added to the Plesk login procedure: in addition to their password, users must provide a one-time...
20 Feb, 2024
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How to List and Download Active IDs from the Delegated Admin Panel
How to List and Download Active IDs from the Delegated Admin Panel To List and Download Active IDs from the Delegated Admin Panel Step 1: Log In to the Delegated Admin Panel > Click on the 'Search' option Step 2: Click on 'Accounts' > Click on the 'Status' option > Select 'Active'...
09 Feb, 2024
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Plesk Custom File Extension Support
Plesk Custom File Extension Support Issue: Problem with the ".htaccess" file and the "include" function, resulting in the top panel and footer not appearing on the website as the include files are not processed in the web server Step 1: Navigate to the Hosting & DNS settings of the domain....
07 Feb, 2024
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